• Smart Global Search - checking pricing and ticketing by comparing prices from 80 different countries, from our offices scattered around the world:

• Access to flight prices that do not exist in Israel and are only exposed to local agents from abroad.
• Access to flight classes that are not available in Israel.
• IATA ticketing from abroad saves budget for the customer.

• Repricing & Smart Agent - an automatic robotic algorithm scans the systems 24/7 in search of the lowest prices and allows you to reduce the costs of the flight tickets before and after the ticketing.

• Smart Comparative System - a system for comparing hotel prices on all internet providers, and finding the cheapest provider for booking a hotel abroad.

• Smart Comparative System - a system for comparing hotel prices on all internet providers, and finding the cheapest provider for booking a hotel abroad.

• RISK AND SAFETY - a system issuing alerts about risks that may affect the trip.
• Implementation of the travel policy of the company in the technological systems and control over the compliance with the guidelines and procedures.
• Managing the passenger's profile in the system allows the selection of preferences and caring for special requests for the passenger's flight.
• Travel management system - Ofakim recommends, according to the customer's needs and requirements, technological systems for business travel management. Ofakim has experience in advising and implementing the right system for the customer's needs from all the travel management systems that exist in the market, such as: ComBtas, Concur, Cytric.

• Generation of monthly reports such as segmentation by airlines, car rental companies, hotel chains, destinations, savings and more.
• Online data viewing and reports generation - analyzing the data of the reports results in significant savings in the travel budget, and allows to improve agreements with suppliers such as airlines, hotels and car rental companies.

Ofakim handles about 500 business clients, local and global, including public institutions, communication and hi-tech companies, pharmaceutical companies, defense companies, consulting and service companies, etc.

98 business agents out of all of Ofakim agents are trained to care for business clients, are knowledgeable in the relevant work technologies and work procedures, and are in constant and personal contact with the clients. The agents know the profile of the company under their care and make sure to order travel services according to the company's preferences.

The activity with the business customers is managed by the Ofakim business division, which mainly consists of the Tel Aviv branch and the FCM branch that provide services to the global clients.

The head of the business division is the manager of the Tel Aviv branch. Key Account Managers support him, whose job it is to produce the activity reports for the customers, analyze the data, examine changes in travel destinations and propose improvements to the clients' agreements with the airlines and other suppliers. The accounts' managers take care of sending periodic reports to each client according to the frequency determined by the client, and ensure proper work and a high level of service of the handling agents.

All agents handling business clients undergo professional training at least twice a year to become proficient in the new technological tools, learn additional systems and discuss the needs of the business customers in order to improve the service and contribute to increasing the value for the client.

• Thanks to Ofakim's size, we are able to provide our business clients with discount agreements and special and preferred terms with the airlines.
• Ofakim Group has an aviation manager who is in daily working relationship with all the airlines.
• FCM offices are located in about 100 countries around the world, our efficient service is available to you wherever you are.
• FCM's size allows us to provide a wide range of tourism services, including exclusive agreements with tourism providers worldwide as well as local agreements.

• A wide variety of solutions to obtain the optimal price offer for each transaction.
• Development and use of advanced technologies to manage the travel portfolio, to make faster and more profitable bookings and provide quick access to information about flights and destinations.

• Local and international management of the client's file.
• Producing in-depth monthly reports.
• 24/7 availability for emergency assistance.
• VIP service.
• Door to door transfers service, airport pickup service.
• Assistance in handling visas, passports and travel insurance.
• Professional and skilled business agents, with over 15 years of experience in providing quality service to business clients.